Billing & Plans

Manage your PunchFlow subscription.

Available plans

PunchFlow has four plans:

• Free ($0/mo) — 3 employees, 1 kiosk, core time clock
• Basic ($10/mo) — 10 employees, 3 kiosks, email notifications, PDF exports, pay tracking
• Pro ($25/mo) — 25 employees, 10 kiosks, full audit log, pay period presets, remove branding
• Unlimited ($99/mo) — unlimited everything, rate snapshots, priority support

See full plan details on the Pricing page.

Upgrading your plan

1. Log in to your PunchFlow admin
2. Click Billing in the left sidebar
3. Click Upgrade next to the plan you want
4. Enter your card details via Stripe
5. The upgrade takes effect immediately

Downgrading your plan

1. Go to Billing in the left sidebar
2. Click Manage Subscription
3. Select the lower plan in the Stripe billing portal
4. The downgrade takes effect at the end of your current billing period

Your data is never deleted when downgrading. If you have more employees than the new plan allows, you'll need to archive some before the change takes effect.

Cancelling your subscription

1. Go to Billing in the sidebar
2. Click Manage Subscription
3. Click Cancel plan in the Stripe portal
4. Your account moves to Free at the end of the current billing period

Cancelling does not delete your account or data. You retain access to all historical time logs on the Free plan. To permanently delete your account and all data, contact us.

Payment methods

We accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely via Stripe. All prices are in Australian dollars (AUD). Invoices are emailed automatically after each payment.

Billing questions

For billing questions not covered here, contact us with your account email and we'll help within 1 business day.